Contact us

How to Reach Us

Have a question about your policy, bill or claim? Need to send us a form or payment? At UFG, we’re available to respond to your requests and inquiries, no matter how you prefer to reach us—by phone, mail or email. We also understand that when dealing with a complex issue, there’s no substitute for a real person, so get in touch with us today!

By Phone

Help Desk Technical Support
800-895-6253

Business Insurance
Phone: 800-553-7937
Claims: 800-343-9131
Billing: 800-637-6309

By Mail

Corporate Address:
UFG Insurance
118 Second Ave. SE
Cedar Rapids, IA 52401

*Overnight payments can be sent to the address above

Payment Address:
UFG Insurance
P.O. Box 73909
Cedar Rapids, IA 52407-3909

By Email

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Office Locations

UFG is headquartered in Cedar Rapids, Iowa, with five regional offices located in Phoenix, Arizona; Rocklin, California; Westminster, Colorado; Pennington, New Jersey; and Webster, Texas.

Cedar Rapids Branch
118 Second Avenue SE
P.O. Box 73909
Cedar Rapids, IA 52407-3909
Sacramento Branch
925 Highland Pointe Dr., Suite 420
Roseville, CA 95678
Denver Branch
11080 Circle Point Road, Suite 180
Westminster, CO 80020

Princeton Branch
200 Princeton South Corporate Center
Suite 300
Ewing, NJ 08628

Houston Branch
455 E. Medical Center Boulevard
Webster, TX 77598

UFG Specialty Phoenix Branch
3200 N Central Avenue
Suite 1225
Phoenix, AZ 85012